Get in Touch – JILIBET Expert Customer Support Team
At jilibet We are dedicated to ensuring our players enjoy the finest experience possible. Whether you require help with a game, have questions about our services, or need to resolve an issue, our devoted customer support team is on standby to help you. We prioritize clear and open communication to make certain your time spent on our platform is enjoyable and free from hassle.
You can explore various ways to contact us anytime you need assistance or have questions.
Live Chat Support (24/7)
For immediate support, our live chat feature is accessible 24/7. Whether you're facing a technical problem, have a question about deposits, or need anything else, our team is here to offer real-time assistance.
- How to initiate a live chat: Just click the chat balloon located at the bottom right corner of the page, and one of our customer service representatives will connect with you.
- Response Time: Our live chat experts aim for swift replies, usually within minutes, so you can get help without unnecessary delays.
Contact Us Via Email
If you prefer email communication, we have an efficient system in place to address your concerns quickly. Please send your questions to
- Email Address:
Response Time: We strive to get back to you within 24 hours. However, for urgent matters, we recommend trying our live chat for faster service.
Contact Us by Phone
We recognize that some matters may need a more personal touch, so you can contact our support team via phone for immediate assistance with any concerns.
- Phone Number:
Availability: We’re here from 9:00 AM to 9:00 PM (PH Time). If you have urgent queries outside of these hours, please utilize live chat or email.
Visit Us in Person
If you would like to speak to us in person or have questions about partnerships and business opportunities, we welcome you to visit our office in the Philippines.
- Our Office Location: Unit 502, Greenhills Tower, 101 5th Avenue, San Juan City, Metro Manila, Philippines
We recommend scheduling an appointment in advance to ensure we provide you with the best possible service during your visit.
Social Media Support
Connect with us through social media, where we actively engage with our community. Don't hesitate to send us a message, and one of our team members will respond promptly.
We regularly share exciting promotions, game updates, and valuable gaming tips on our social media pages!
Support Services We Offer
At Jilibet, we go above and beyond to cater to our players' needs. Here is a quick rundown of the services we offer:
1. Technical Support
If you encounter any technical issues while playing or navigating our website, our dedicated tech support team is ready to assist.
Examples of issues we can help with:
- Website/app loading errors
- Connectivity issues
- Payment processing issues
2. Game Support
Should you have questions about game rules or features, or face challenges with a particular game, our support team is here to guide you through any obstacles.
Examples of inquiries:
- Game malfunctions or errors
- In-game bonuses and features
- How to engage with specific games (such as poker, slots, or live casino)
3. Account and Payment Support
We assist players with account-related inquiries, including deposits, withdrawals, and managing your Jilibet account settings.
Account issues we can assist with:
- Password resets
- Account verification
- Withdrawal status updates
- Payment method inquiries
4. Responsible Gaming Support
For those needing support with responsible gaming, we provide tools such as self-exclusion, deposit limits, and information on resources for gambling addiction.
Why Choose Jilibet Customer Support?
- Available 24/7: We offer round-the-clock support, ensuring you can reach out whenever you need help.
- Quick Response Times: We prioritize your concerns and work urgently to resolve issues, minimizing disruption to your gaming experience.
- Friendly and Professional Support Staff: Our customer service agents are thoroughly trained to assist you with any question in a warm and professional manner.
- Multiple Ways to Connect: Whether it's through live chat, email, or phone, we offer various avenues for you to reach us.
How to Maximize Your Customer Support Experience
- Be detailed in your inquiries: When contacting us, it's helpful to provide thorough details about your issue. This allows our team to address your problem more effectively.
- Have your account information ready: For faster help with account-related issues, please have your account number or username at hand.
- Patience is appreciated: While we strive to address every concern promptly, some inquiries may take a bit longer based on their complexity. Thank you for your understanding!
Contact Us for Your Feedback and Suggestions
We're always eager to enhance our platform and services. If you have any thoughts, ideas, or feedback on Jilibet, don’t hesitate to reach out. Your insights are crucial as we work to provide a top-notch experience for all our players.
Contact Us Today!
Whatever your query might be, we’re here to assist! Whether you're facing technical difficulties, have questions about our games, or need help with withdrawals, Jilibet's support team is ready to guide you every step of the way.
- 24/7 live chat
- Email:
- Phone:
We're dedicated to ensuring you have an exceptional experience, and we look forward to hearing from you soon!